Course Introduction
The purpose of this course is to provide an understanding to occupational health and safety officers and personnel about the importance of communication skills and correct and effective delivery. Participants will be provided with an understanding of neurology, psychology and emotions in jobs that involve business operations by superiors and all employees involved. Participants will also be trained and given effective equipment in performing the job as an advisor.
- Duration : 2 Days
- Target Group: All
- Method: Lecture and Practical
Objective
Upon completion of the course, participants will be able to:
- carry out the main task of occupational health and safety officers, which is as an advisor as stipulated in the legislation, very effectively.
- Perform tasks with credibility and professionalism in creating a healthy and safe work culture by nurturing confidence and respect.
Topic
- Understanding human psychology and emotions and how to attract people’s attention and convince them, through effective communication methodologies.
- Technologies in effective delivery, as well as the appropriate use of time, place and situation.
- Images carried in the workplace by health and safety personnel in two ways communication.
- Understanding the human senses and how the brain works in receiving input and information effectively.
- Technology and methodologies in presentation, and how to use it effectively.
- The art to amaze the audience in presentation.
- Grab the audience’s attention quickly.
- Convince the audiences with influential negotiation methods.
- How to understand and win all parties in the discussion process through influential negotiations.
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